Frequently Asked Questions

Kashrut statement:

At all our meats, chicken, fish, veal and lamb from Toronto are COR. Our meat from Montreal is MK and Lubavitch shechita. Each item arrives to us individually wrapped and sealed by the mashgichim in their plants and delivered to us like they would deliver it to any restaurant or retail establishment. We don’t open any packages. If you look on our website you will see beneath each item which kashrut the product carries.

What is your Privacy Policy?

We will not sell your address or any other information that names you to anyone.

You agree that The Site may use and/or disclose information about your demographics and use of The Site in any manner that does NOT reveal your identity.

You agree that The Site may send electronic mail to you for the purpose of advising you of the status of your order. reserves the right to send email to any email address from which email was sent to, and for any reason whatsoever reserves the right to address the intended email recipient in any way permitted by law, and also reserves the right to send in that email a question pertaining to the recipient’s desire to receive periodic or future emails from

Why would I want to set up a login account?

An account will enable you to a quicker checkout process and access to your order history online.

Pricing & Charging Policies

The price per kilo/lb that is listed on the website is exact and correct. The price per package is only an estimate based upon the average size of the package. You are charged for only the precise weight of your package and charges are not applied to your credit card until the order is assembled on the day of delivery. You are given an exact itemized invoice at the time of delivery.

What forms of payment do you accept?

We accept Visa, and MasterCard.

Where are your shipping boundries?

Our shipping boundries are from:

South – St. Clair

West – Dufferin Street

North – Major Mackenzie

East – Leslie Street

If you live outside these boundries, prior to ordering please email to find out the shipping costs.

Deliveries across Canada coming soon.
What type of shipping methods do you offer?

At, we pride ourselves on being able to deliver the freshest and finest kosher products. All orders must be submitted by Sunday at 11:00 p.m. All orders will then be delivered to your door between 3:00 p.m. – 9:00 p.m. on Wednesday.


How much do you charge for shipping?

Shopping Cart Total Shipping Charges
$100.00 + FREE
Apartment Buildings $6.00 on all orders

We don’t accept orders that are below $100.00

What is a Shopping Cart and how does it work?

A Shopping Cart online is the same as the shopping cart that you would put your items in when you are in a store. It holds everything you have decided to purchase. You can always view what is in your Shopping Cart at anytime by clicking on “View Cart”
How do I put items in my Shopping Cart?

To add items to your Shopping Cart, just click on the button marked “Add to Shopping Cart.” This item will automatically be added to your Shopping Cart.
How do I make changes to my Shopping Cart?

You can always add or remove items from your Shopping Cart. Just click on “View Cart” and you will see a list of what is in your cart. On this page you can, if you want to, change the items or quantity of items in your Shopping Cart in any way. You can then click on “Update” or “Checkout”. Clicking on either of these buttons will automatically update your Shopping Cart to reflect any changes you made.
By placing Items in my Shopping Cart, does that mean that I have to buy them?

No. Adding items to your Shopping Cart does not obligate you to buy them. To remove one or more products from your Shopping Cart, click on the “Remove” link beside the quantity box.
What happens after I have put in my order?

You will receive an e-mail from us informing you that we have received your order and it is being processed.
How do I communicate with you?

The best way to communicate with us is always by email. We always respond within the hour. If for some reason you don’t receive an answer in a fashionable time then call us.

Phone: 416-303-3324
Fax: 416-916-1004

Giving back to the community:

At we realize the importance of giving back to the communities in which our customers are located. That is why we have developed a program where a percentage from the proceeds of each order is donated directly to a charity of our customers choosing. For each order placed on which your charity is listed as the charity of choice, a donation equal to 1.8% of the order sub-total will be made to your charity. If you have any questions regarding this program, please e-mail